This Refund Policy explains the conditions under which refunds may be requested for services provided by Weblivo. Please read this policy carefully before purchasing our services.
General Policy
At Weblivo, we are committed to delivering high-quality services. Due to the nature of digital services, refunds are considered on a case-by-case basis and may not be available once work has started or a service has been delivered.
Website Development Services
Refund requests for website development services will only be considered if work has not yet started. Once the project has begun, payments made for completed work are non-refundable.
Website Support Services
Website support services are billed for the work performed. Refunds are generally not available after support has been provided or issues have been resolved.
Hosting & Domain Services
Hosting, domain registration, SSL certificates and other third-party services are subject to the refund policies of the respective service providers. Weblivo cannot guarantee refunds for these services.
Eligible Refund Requests
If you believe you are eligible for a refund, please contact us with your order details and the reason for your request. We will review your request and respond as soon as possible.
Refund Processing Time
If a refund request is approved, the refund will be processed within 7–14 business days. The time required for the amount to appear in your account may vary depending on your payment provider or bank.
Changes to This Refund Policy
Weblivo reserves the right to update or modify this Refund Policy at any time. Any changes will be published on this page with the revised effective date.
Contact Us
If you have any questions about this Refund Policy or would like to request a refund, please contact us through our Contact page or email us at hello@weblivo.in.